Windows PC repair and troubleshooting
Slow startup, blue screens, failed updates, or a PC that just feels sluggish. We diagnose Windows 10 and Windows 11 problems for free, explain the cause in plain English, and quote the fix before any work begins.
How we help with Windows PC Support
Most Windows problems fall into a handful of causes: too many programs launching at startup, a nearly full drive, an update that stalled halfway, an outdated driver, or unwanted software running in the background. Many of them can be fixed without replacing the computer.
Windows 10 reached end of support in October 2025, so if you are still on it, we can also help you check whether your PC can upgrade to Windows 11 and what to do if it cannot.
What we can help you with
If your problem is not listed, describe it and we will tell you honestly whether we can help.
Slow startup and sluggish performance
Long boot times, lag when opening apps, and fans running constantly. We look at startup programs, storage, and background activity.
Blue screen (BSOD) errors
Random restarts and stop codes are usually tied to a driver, failing memory, or a recent update. We trace the pattern and narrow it down.
Windows Update stuck or failing
Updates that hang, loop, or roll back. We check the update components and free the blockage.
Freezing and app crashes
Programs that stop responding or close on their own, including browsers and Office apps.
Driver and hardware conflicts
New devices that are not recognised, or a screen, sound, or touchpad that stopped working after an update.
Wi-Fi and network problems
Connected but no internet, constant drops, or a laptop that will not see your home network.
Pop-ups, adware and unwanted software
Browser hijacks, fake alerts, and programs you did not install. We help you clean up and secure the PC.
Low disk space and cleanup
A full drive slows everything down. We help you find what is using space and safely clear it.
Quick checks you can do yourself
These steps solve many problems on their own and cost nothing.
- Restart the PC fully (Start, Power, Restart). Fast Startup can keep a problem alive across a normal shutdown.
- Open Task Manager (Ctrl + Shift + Esc), go to the Startup apps tab, and disable programs you do not need at login.
- Open Settings, System, Storage and review what is taking up space. Aim to keep at least 15 to 20 percent of the drive free.
- Run a scan in Windows Security (Virus & threat protection) and install any pending updates from Settings, Windows Update.
Three steps, no surprises
Tell us the problem
Call, chat, or send a short description of what is happening.
Get a free diagnosis
We tell you what is wrong and what it will take to fix it.
Approve, then we fix it
Nothing starts and nothing is charged until you approve the quote.
Frequently asked questions
Why is my Windows PC so slow?
The most common causes are too many startup programs, a drive that is almost full, pending updates, background software, or an ageing hard drive. A diagnosis shows which one applies to your PC before any repair is quoted.
Will I lose my files if you fix my computer?
Troubleshooting and optimization do not normally touch your personal files. If a fix carries any risk to your data, we tell you first and recommend a backup before continuing.
Can you fix Windows problems remotely?
Most software problems can be diagnosed in a remote session that you start and can end at any time. Physical faults such as a failed drive or cracked screen may need a local repair shop, and we will tell you honestly if that is the case.
Should I upgrade from Windows 10 to Windows 11?
Windows 10 no longer receives free security updates. If your PC meets the requirements, upgrading is generally the safer option. We can check compatibility and walk you through your choices.
How much does Windows support cost?
The diagnosis is free. If a fix is needed, you receive a flat quote for that specific job and nothing starts until you approve it.
Other support we offer
Not sure what is wrong?
Describe the problem and get a free diagnosis. You approve any quote before work begins.